BECAUSE BETTER LEADERS MAKE BETTER DECISIONS
Bootstrap: Bespoke Business Services
Key Service Areas
- Fractional Executive Services
- Fractional CRO, CMO, COO, CFO, and CHRO roles filled by high-cycle professionals.
- Focus on systems thinking, leadership coaching, and embedding scalable processes.
- Engage in company strategy, organizational design, team development, and performance improvement.
- Strategic Planning & Execution
- Customized planning frameworks rooted in Lean (Plan–Do–Study–Adjust) and familiar models like EOS.
- Facilitation of leadership off-sites, scenario planning, and goal setting.
- Development of strategic initiatives with RACI clarity, outcome definitions, and accountability systems.
- Organizational and Leadership Development
- Team dynamics coaching (e.g., “Avengers model”), executive presence development, and overcoming barriers like imposter syndrome.
- Coaching and support for new or emerging leaders.
- Building systems for decision-making, communication, and cross-functional collaboration.
- Recruitment & Transition Management
- Executive search and onboarding support, particularly for sales, marketing, and operational leadership.
- Design of recruitment processes, interview guides, RACI charts, and role profiles.
- Transition management between departing leaders and fractional or permanent successors.
- Peer Roundtables & Ecosystem Building
- Design and administration of peer group roundtables, especially for mission-aligned or industry-based leadership cohorts.
- Financial models with gain share, cost recovery, and facilitator engagement principles.
- Focus on learning, problem-solving, policy feedback, and strategic beta-testing.
- Client-Specific Special Projects
- Development of customer experience maps, crisis management protocols, pricing and margin strategies, and functional workflow redesign.
- Often includes discovery, facilitation, and implementation planning phases.
"Steve and his team have truly 'been there, done that.' They bring a wealth of practical experience to every challenge, ensuring that no problem is too complex to solve."
- Steve J.
BESPOKE BUSINESS SERVICES
Ready to elevate your leadership and drive your business to new heights?
Bootstrap: Forging Better Leaders, Building Brighter Futures
In today's competitive landscape, exceptional leadership is the key differentiator. At Bootstrap, we don't just offer advice; we cultivate leaders. We're deeply rooted in West Michigan, yet our expertise spans the globe, honed through collaborations with industry giants like Toyota. Our approach blends traditional business wisdom with cutting-edge innovation, empowering leaders at all levels to make better decisions.
Our West Michigan Advantage: We leverage local insights and networks to deliver uniquely effective solutions, fostering growth within our community.
Global Perspective: Our international experience provides a broad, strategic view, ensuring our solutions are relevant and effective in any market.
Our Mission: To develop exceptional leaders who drive sustainable growth and build thriving organizations. We achieve this through:
- Empowering Leaders: We invest in individual growth, providing the tools and strategies for informed decision-making.
- Continuous Improvement (Kaizen): We embrace a culture of continuous learning and innovation, staying ahead of the curve.
- Sustainable Results: We build enduring solutions that fuel long-term prosperity.
Ready to transform your leadership and propel your business forward? Contact us today to discuss your unique needs and explore how we can help you cultivate better leaders within your organization.
Our team excels at uncovering the real, often hidden issues, and provides solutions that are not only effective but deeply embedded for lasting impact.
Our engagement process is designed to empower your team and equip them with the tools they need for success. Talk to us today about how we can support your growth, limit your turnover, and put you on a solid track to improved success.
"He's able to come in, help us diagnose problems and then bring in other individuals to plug into the company to assist us... he's got insight into everything."
Mike H.